When a deal goes wrong

The offer needs a 12-month commitment

A commitment turns a discount into a contract. It's a good deal if you were going to stay anyway, and a bad one if you might not.

Checked Oct 5, 2026By the Starlink Deals USA editor · How we check deals

We may earn a referral reward from a link on this page. How we make money.

What you can do

Leaving a commitment offer early costs a prorated change fee if you leave a 12-month commitment offer early. Take it only if you'd stay 12 months anyway. Promo prices that last 3 or 6 months simply end, and the bill goes back to the regular price.

Commitment offers we've logged

Offer	Dates	What it required
$0 Standard kit	Apr 30 to Jun 25, 2025	12 months of Residential; prorated fee to leave early
Half-off kit with first-year plan discounts	Aug 11 to Sep 12, 2025	Discount lost if you changed, paused or cancelled the plan
$29/mo for 3 months	May 5 to 10, 2026	New customers; lost if service was suspended

Before you accept a commitment

Will you keep service 12 months? Moves, seasonal use and job changes count.
What's the regular price once the promo months end?
Does pausing (Standby) or changing plan break the discount?
Use the 30-day window as your trial: a full hardware refund if the kit comes back undamaged within 30 days.

Questions people ask

What happens if I cancel a Starlink 12-month commitment early?

Starlink charges a prorated change fee for leaving a 12-month commitment offer early. The exact amount depends on your offer and how many months are left.

What happens when a promo price ends?

Your plan returns to its regular monthly price. The spring 2026 promos ran for 3 or 6 months, then reverted.

Is month-to-month service possible?

Standard Residential orders are month to month. Commitments came with specific promos, like the $0 kit offer of 2025.

If starlink.com is the cheaper path for you

Referral disclosure: the links in this box use the site owner's own Starlink referral link. If you order with it, you get one free month of service (credited to your second bill; new customers ordering on starlink.com who stay at least two billing cycles), and the owner may receive a referral reward from SpaceX. The kit and plan prices are the same as without the link. We're an independent site, not affiliated with or endorsed by Starlink or SpaceX. How we make money.

US addresses only. It works only if you have never had Starlink, and only for a kit and plan ordered on starlink.com. A store kit never qualifies.

See Starlink plans on starlink.com

Jump straight to:Residential Roam & Mini Coverage map

What you'll still pay: the kit ($349 to buy) or a rental activation fee shown at checkout, the monthly plan (from $55/mo), tax, and possibly a one-time demand surcharge in busy areas.

Sources

12-month commitment offers and the change fee (Starlink support)official · read Oct 5, 2026
Starlink waives equipment fee in select areas with 12-month commitment (Broadband Breakfast)secondary · published Apr 30, 2025 · read Oct 5, 2026
Starlink ending free equipment promotion (Broadband Breakfast)secondary · published Jun 13, 2025 · read Oct 5, 2026
Starlink launches aggressive new offer: free hardware (5Gstore)secondary · published May 5, 2025 · read Oct 5, 2026
Starlink cuts prices: $39/mo deal through March 31 (5Gstore)secondary · published Mar 5, 2026 · read Oct 5, 2026
Starlink brings satellite to homes for $39 a month (Broadband Breakfast)secondary · published Mar 4, 2026 · read Oct 5, 2026
Starlink drops prices further: new $29/month promotion (satelliteinternet.com)secondary · published May 5, 2026 · read Oct 5, 2026
Starlink slashes 100 Mbps promotional price to $29 a month with free hardware (Broadband Breakfast)secondary · published May 6, 2026 · read Oct 5, 2026
Returns and the 30-day policy (Starlink support)official · published Apr 9, 2026 · read Oct 5, 2026